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Process Optimization and Knowledge Platforms
Improving efficiency with automation, workflows and centralized knowledge management tools.Professional services firms need systems that streamline internal workflows and knowledge sharing. We implement business process management to automate approvals, case handling and document management. Shared knowledge bases capture best practices, templates and lessons learned, accessible via search and tags. Integrated CRM and project management tools track prospects, proposals, project tasks and billing. Time tracking and resource planning optimize utilization. Dashboards report on project margins, staff productivity and client satisfaction. Collaboration tools and chat integrate seamlessly into workflows, enabling distributed teams to coordinate work. We also automate document generation and e-signatures.
Start Business services Now!Client Portals and Service Analytics
Enhancing client experiences with self-service, metrics and performance dashboards insights.Client portals provide a personalized hub where customers can view project status, invoices, deliverables and knowledge articles. Self‑service options allow clients to raise tickets, submit documents and schedule meetings. Service level agreement tracking and escalation workflows ensure timely responses. Surveys gather feedback and measure satisfaction. Robust analytics aggregate data across engagements to evaluate profitability, practice performance and utilization. We build dashboards that forecast workload and identify growth opportunities. Continuous training and adoption programs help staff leverage the tools effectively and maintain quality. Integrated billing systems accelerate cash collection and reduce errors.
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GIGA Solutions
Explore Our Services
From strategy to execution explore a snapshot of the services driving business success.
Develop tailored software systems specifically designed to fit unique business workflows and scale with growth, ensuring flexibility and performance with ongoing support.
Modernize legacy systems, processes, and platforms using cloud, automation, and data insights to improve efficiency, customer experience, and measurable return on investment.
Build progressive web apps that install on devices, work offline, and support push notifications and background sync, delivering native like experiences through the web.
Embed generative AI capabilities into your products and workflows, enabling content generation, automation, and personalized experiences while maintaining control, compliance, and innovative differentiation.
Apply data analytics, forecasting, and decision intelligence to uncover insights, drive innovation, and support actionable, predictive, evidence based strategies across your organization.
Help you scope, prototype, and launch a minimal viable product quickly, validating your idea with real users and readying your next iterations for market.
Design interactive spherical robots for inspection, monitoring, and engagement, featuring autonomous navigation, sensors, communication capabilities, immersive interactions, and intuitive user friendly control interfaces.
Create robust software solutions across web, mobile, and desktop platforms, covering planning, design, coding, testing, deployment, and support to deliver secure, scalable systems.
Design, build, and manage REST or GraphQL APIs that power your apps and integrations, ensuring consistency, security, scalability, and clear documentation for developers.
Engineer scalable, multi tenant SaaS applications with subscription billing, authentication, analytics, and continuous integration, enabling rapid deployment and seamless, reliable user experiences.
Develop task focused AI agents equipped with tools, human in the loop approvals, and audit logging, enabling autonomous operation while ensuring transparency and accountability.
Connect disparate applications, ERPs, CRMs, and third party tools, facilitating seamless data flow, automation, and interoperability without compromising security or system performance.
Solutions by Industry
See how we bring tailored solutions to diverse industries across the globe.
Develop technology for insurance providers covering policy management, claims processing, fraud detection, underwriting workflows, and customer portals to streamline operations and mitigate risk.
Build retail technology covering store management, fashion or FMCG inventory, point of sale systems, and omnichannel integrations to improve operations and customer satisfaction.
Develop systems for mobile networks, internet service providers, and communications, focusing on customer management, billing, network monitoring, service reliability, and continuous innovation.
Build technology for utilities managing water, electricity, and waste, covering metering, billing, infrastructure monitoring, and customer engagement to improve reliability and transparency.
Support IT industry businesses with consulting, software, hardware, cloud infrastructure, cybersecurity, and digital transformation services to enhance operational efficiency and drive innovation.
Offer HIPAA and PHIPA compliant healthcare solutions including scheduling, patient portals, electronic records, and analytics to improve outcomes, efficiency, and patient experiences.
Support franchise businesses with centralized management systems, multi branch operations, marketing automation, analytics, and growth strategies to maintain brand consistency and scale.
Provide software for heating, ventilation, and air conditioning businesses covering scheduling, dispatch, inventory, maintenance tracking, customer engagement, predictive maintenance, and service optimization.
Offer branding, digital advertising, public relations, and content marketing tools and services to help businesses reach audiences, measure campaigns, and grow brands.
Offer fitness industry solutions including gym management software, personalized training apps, membership billing, and wellness tracking to engage clients and grow revenue.
Support manufacturing with digital solutions for production management, machinery monitoring, automation, supply chain, and analytics to improve efficiency, product quality, and sustainability.
Build solutions for sports organizations focusing on fan engagement, ticketing platforms, performance analytics, and digital experiences that enrich events and improve operations.
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