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Identifying repetitive tasks suitable for automation through careful process analysis

We assess workflows to determine which can be automated effectively and design bots that perform them reliably. This ensures long-term value, compliance and sustained growth.

150+ Projects Delivered
20+ Industries Served
99.9% Uptime & SLO

Giga|Software|Solutions

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Process Discovery and Bot Design

Process Discovery and Bot Design

Document tasks and build reliable automation workflows with governance oversight

Our RPA engagements begin with process discovery sessions where analysts document workflows, exceptions and business rules across departments. Using tools like process mining, we identify high-volume, repetitive tasks that are suitable for automation. A prioritization matrix evaluates complexity, return on investment and compliance risk. We then design bots—attended or unattended—to execute these tasks, ensuring they align with governance policies. Metrics frameworks measure cycle time reduction, error rates and cost savings. Change management and stakeholder alignment lay the groundwork for successful adoption. Training programs prepare staff to collaborate with digital workers.

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Orchestration, Monitoring and Continuous Improvement

Schedule bots, manage credentials securely and track performance metrics

After deployment, orchestrators schedule bots, manage credentials securely and handle exceptions gracefully. We build dashboards that display throughput, cycle times and error rates, giving operators visibility into performance. Alerting systems notify teams when a bot fails or deviates from expected behaviour. Continuous improvement processes capture new automation opportunities, refine business rules and optimize bot logic. Governance boards review changes and ensure compliance with security and audit requirements. Training and documentation help employees leverage digital workers as a trusted part of the workforce. Metrics inform capacity planning. Regular audits verify controls.

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Orchestration, Monitoring and Continuous Improvement

GIGA Solutions

Explore Our Services

From strategy to execution explore a snapshot of the services driving business success.
IoT App Development

Build applications for connected devices, capturing telemetry, performing edge processing, and supporting over the air updates to monitor and control hardware at scale.

· 6 min read
Digital Transformation

Modernize legacy systems, processes, and platforms using cloud, automation, and data insights to improve efficiency, customer experience, and measurable return on investment.

· 4 min read
PWA Development

Build progressive web apps that install on devices, work offline, and support push notifications and background sync, delivering native like experiences through the web.

· 5 min read
Software Integration Services

Connect disparate applications, ERPs, CRMs, and third party tools, facilitating seamless data flow, automation, and interoperability without compromising security or system performance.

· 5 min read
Data Science & Analysis

Apply data analytics, forecasting, and decision intelligence to uncover insights, drive innovation, and support actionable, predictive, evidence based strategies across your organization.

· 6 min read
ERP/CRM Consulting

Consult on ERP and CRM solutions using low code and no code tools, tailoring systems, accelerating adoption, and integrating seamlessly with your existing processes.

· 6 min read
Web Application Development

Deliver complex, secure web applications for internal and public users, utilizing modern frameworks, responsive design, and robust infrastructure to meet business requirements.

· 5 min read
Spherical Robot

Design interactive spherical robots for inspection, monitoring, and engagement, featuring autonomous navigation, sensors, communication capabilities, immersive interactions, and intuitive user friendly control interfaces.

· 6 min read
ChatGPT Integration Service

Iintegrate ChatGPT to provide conversational features, automating customer support, content creation, or internal tools with safety guardrails, insightful analytics, and continuous monitoring.

· 5 min read
Custom Software Development

Develop tailored software systems specifically designed to fit unique business workflows and scale with growth, ensuring flexibility and performance with ongoing support.

· 6 min read
Software API Development

Design, build, and manage REST or GraphQL APIs that power your apps and integrations, ensuring consistency, security, scalability, and clear documentation for developers.

· 5 min read
Mobile App Development

Build native and cross platform mobile applications with intuitive interfaces, performance optimization, and automated CI/CD pipelines to accelerate releases and maintain quality.

· 5 min read

Solutions by Industry

See how we bring tailored solutions to diverse industries across the globe.
Supply Chain, Logistics, and Transport

Build end to end logistics technology covering warehousing, distribution, fleet management, transportation optimization, increasing global transparency, operational efficiency, resilience, and real time visibility.

· 6 min read
Energy & natural resources

Create solutions for energy companies across oil, gas, renewable energy, and mining, focusing on operations management, safety, compliance, sustainability analytics, and digital efficiency.

· 6 min read
Retail

Build retail technology covering store management, fashion or FMCG inventory, point of sale systems, and omnichannel integrations to improve operations and customer satisfaction.

· 5 min read
Gaming

Design solutions for gaming and interactive media such as game platforms, sports analytics, streaming, and community features that enhance player engagement and monetization.

· 4 min read
Insurance

Develop technology for insurance providers covering policy management, claims processing, fraud detection, underwriting workflows, and customer portals to streamline operations and mitigate risk.

· 5 min read
Advertising & marketing

Offer branding, digital advertising, public relations, and content marketing tools and services to help businesses reach audiences, measure campaigns, and grow brands.

· 5 min read
Food and Beverages

Provide solutions for food and beverage businesses including POS systems, inventory management, delivery integration, and multi-branch operations to streamline service and profitability.

· 4 min read
Consumer products & services

Support consumer product companies with eCommerce, logistics, marketing, and customer service technologies to enhance brand visibility, deliver superior, delightful experiences, and deepen loyalty.

· 5 min read
Finance and Banking

Deliver financial technology covering payments, identity verification (KYC), risk management, compliance, and secure data workflows to modernize banking and financial services with innovation.

· 5 min read
Dental

Provide dental industry software for clinic operations, scheduling, electronic records, billing, and patient engagement to improve oral healthcare experiences, operational efficiency, and profitability.

· 5 min read
Contracting

Build systems for contractors and subcontractors to manage bids, scheduling, task allocation, materials, compliance, project oversight, collaboration, improving coordination and operational efficiency.

· 5 min read
Business services

Provide outsourcing, business process outsourcing, and support services technology solutions to enhance productivity, automation, cost efficiency, and insightful analytics for service providers.

· 5 min read
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What does your Robotics Process Automation service include and how can it help my business?
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Do you provide ongoing support and maintenance after a Robotics Process Automation solution is deployed?
How will a Robotics Process Automation solution scale as my business grows?
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