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Identifying repetitive tasks suitable for automation through careful process analysis

We assess workflows to determine which can be automated effectively and design bots that perform them reliably. This ensures long-term value, compliance and sustained growth.

150+ Projects Delivered
20+ Industries Served
99.9% Uptime & SLO

Giga|Software|Solutions

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Process Discovery and Bot Design

Process Discovery and Bot Design

Document tasks and build reliable automation workflows with governance oversight

Our RPA engagements begin with process discovery sessions where analysts document workflows, exceptions and business rules across departments. Using tools like process mining, we identify high-volume, repetitive tasks that are suitable for automation. A prioritization matrix evaluates complexity, return on investment and compliance risk. We then design bots—attended or unattended—to execute these tasks, ensuring they align with governance policies. Metrics frameworks measure cycle time reduction, error rates and cost savings. Change management and stakeholder alignment lay the groundwork for successful adoption. Training programs prepare staff to collaborate with digital workers.

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Orchestration, Monitoring and Continuous Improvement

Schedule bots, manage credentials securely and track performance metrics

After deployment, orchestrators schedule bots, manage credentials securely and handle exceptions gracefully. We build dashboards that display throughput, cycle times and error rates, giving operators visibility into performance. Alerting systems notify teams when a bot fails or deviates from expected behaviour. Continuous improvement processes capture new automation opportunities, refine business rules and optimize bot logic. Governance boards review changes and ensure compliance with security and audit requirements. Training and documentation help employees leverage digital workers as a trusted part of the workforce. Metrics inform capacity planning. Regular audits verify controls.

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Orchestration, Monitoring and Continuous Improvement

GIGA Solutions

Explore Our Services

From strategy to execution explore a snapshot of the services driving business success.
Software Integration Services

Connect disparate applications, ERPs, CRMs, and third party tools, facilitating seamless data flow, automation, and interoperability without compromising security or system performance.

· 5 min read
PWA Development

Build progressive web apps that install on devices, work offline, and support push notifications and background sync, delivering native like experiences through the web.

· 4 min read
ERP/CRM Consulting

Consult on ERP and CRM solutions using low code and no code tools, tailoring systems, accelerating adoption, and integrating seamlessly with your existing processes.

· 5 min read
IoT App Development

Build applications for connected devices, capturing telemetry, performing edge processing, and supporting over the air updates to monitor and control hardware at scale.

· 6 min read
Digital Transformation

Modernize legacy systems, processes, and platforms using cloud, automation, and data insights to improve efficiency, customer experience, and measurable return on investment.

· 5 min read
Software API Development

Design, build, and manage REST or GraphQL APIs that power your apps and integrations, ensuring consistency, security, scalability, and clear documentation for developers.

· 4 min read
Spherical Robot

Design interactive spherical robots for inspection, monitoring, and engagement, featuring autonomous navigation, sensors, communication capabilities, immersive interactions, and intuitive user friendly control interfaces.

· 6 min read
eCommerce Development

Craft eCommerce platforms with storefronts, payments, subscriptions, order management, and secure integrations, enabling businesses to sell online globally and scale with ease.

· 4 min read
MVP Development

Help you scope, prototype, and launch a minimal viable product quickly, validating your idea with real users and readying your next iterations for market.

· 4 min read
Web Application Development

Deliver complex, secure web applications for internal and public users, utilizing modern frameworks, responsive design, and robust infrastructure to meet business requirements.

· 5 min read
Data Science & Analysis

Apply data analytics, forecasting, and decision intelligence to uncover insights, drive innovation, and support actionable, predictive, evidence based strategies across your organization.

· 5 min read
ChatGPT Integration Service

Iintegrate ChatGPT to provide conversational features, automating customer support, content creation, or internal tools with safety guardrails, insightful analytics, and continuous monitoring.

· 5 min read

Solutions by Industry

See how we bring tailored solutions to diverse industries across the globe.
Gaming

Design solutions for gaming and interactive media such as game platforms, sports analytics, streaming, and community features that enhance player engagement and monetization.

· 5 min read
Sports

Build solutions for sports organizations focusing on fan engagement, ticketing platforms, performance analytics, and digital experiences that enrich events and improve operations.

· 5 min read
Food and Beverages

Provide solutions for food and beverage businesses including POS systems, inventory management, delivery integration, and multi-branch operations to streamline service and profitability.

· 5 min read
Beauty

Support beauty businesses with booking, inventory, eCommerce, and personalized marketing tools to elevate customer experiences, manage operations efficiently, and build client loyalty.

· 5 min read
Manufacturing

Support manufacturing with digital solutions for production management, machinery monitoring, automation, supply chain, and analytics to improve efficiency, product quality, and sustainability.

· 5 min read
Telecommunications

Develop systems for mobile networks, internet service providers, and communications, focusing on customer management, billing, network monitoring, service reliability, and continuous innovation.

· 4 min read
HVAC

Provide software for heating, ventilation, and air conditioning businesses covering scheduling, dispatch, inventory, maintenance tracking, customer engagement, predictive maintenance, and service optimization.

· 5 min read
Contracting

Build systems for contractors and subcontractors to manage bids, scheduling, task allocation, materials, compliance, project oversight, collaboration, improving coordination and operational efficiency.

· 5 min read
Fitness

Offer fitness industry solutions including gym management software, personalized training apps, membership billing, and wellness tracking to engage clients and grow revenue.

· 5 min read
Franchises

Support franchise businesses with centralized management systems, multi branch operations, marketing automation, analytics, and growth strategies to maintain brand consistency and scale.

· 6 min read
Information technology

Support IT industry businesses with consulting, software, hardware, cloud infrastructure, cybersecurity, and digital transformation services to enhance operational efficiency and drive innovation.

· 5 min read
Automotive

Deliver technology for automotive companies including vehicle sales platforms, EV charging networks, spare parts management, and connected services to enhance operations and experiences.

· 6 min read
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