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Process Discovery and Bot Design
Document tasks and build reliable automation workflows with governance oversightOur RPA engagements begin with process discovery sessions where analysts document workflows, exceptions and business rules across departments. Using tools like process mining, we identify high-volume, repetitive tasks that are suitable for automation. A prioritization matrix evaluates complexity, return on investment and compliance risk. We then design bots—attended or unattended—to execute these tasks, ensuring they align with governance policies. Metrics frameworks measure cycle time reduction, error rates and cost savings. Change management and stakeholder alignment lay the groundwork for successful adoption. Training programs prepare staff to collaborate with digital workers.
Start Robotics Process Automation Now!Orchestration, Monitoring and Continuous Improvement
Schedule bots, manage credentials securely and track performance metricsAfter deployment, orchestrators schedule bots, manage credentials securely and handle exceptions gracefully. We build dashboards that display throughput, cycle times and error rates, giving operators visibility into performance. Alerting systems notify teams when a bot fails or deviates from expected behaviour. Continuous improvement processes capture new automation opportunities, refine business rules and optimize bot logic. Governance boards review changes and ensure compliance with security and audit requirements. Training and documentation help employees leverage digital workers as a trusted part of the workforce. Metrics inform capacity planning. Regular audits verify controls.
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GIGA Solutions
Explore Our Services
From strategy to execution explore a snapshot of the services driving business success.
Iintegrate ChatGPT to provide conversational features, automating customer support, content creation, or internal tools with safety guardrails, insightful analytics, and continuous monitoring.
Craft eCommerce platforms with storefronts, payments, subscriptions, order management, and secure integrations, enabling businesses to sell online globally and scale with ease.
Help you scope, prototype, and launch a minimal viable product quickly, validating your idea with real users and readying your next iterations for market.
Apply data analytics, forecasting, and decision intelligence to uncover insights, drive innovation, and support actionable, predictive, evidence based strategies across your organization.
Design interactive spherical robots for inspection, monitoring, and engagement, featuring autonomous navigation, sensors, communication capabilities, immersive interactions, and intuitive user friendly control interfaces.
Build native and cross platform mobile applications with intuitive interfaces, performance optimization, and automated CI/CD pipelines to accelerate releases and maintain quality.
Build applications for connected devices, capturing telemetry, performing edge processing, and supporting over the air updates to monitor and control hardware at scale.
Design, build, and manage REST or GraphQL APIs that power your apps and integrations, ensuring consistency, security, scalability, and clear documentation for developers.
Develop task focused AI agents equipped with tools, human in the loop approvals, and audit logging, enabling autonomous operation while ensuring transparency and accountability.
Embed generative AI capabilities into your products and workflows, enabling content generation, automation, and personalized experiences while maintaining control, compliance, and innovative differentiation.
Connect disparate applications, ERPs, CRMs, and third party tools, facilitating seamless data flow, automation, and interoperability without compromising security or system performance.
Deliver complex, secure web applications for internal and public users, utilizing modern frameworks, responsive design, and robust infrastructure to meet business requirements.
Solutions by Industry
See how we bring tailored solutions to diverse industries across the globe.
Provide solutions for food and beverage businesses including POS systems, inventory management, delivery integration, and multi-branch operations to streamline service and profitability.
Build systems for contractors and subcontractors to manage bids, scheduling, task allocation, materials, compliance, project oversight, collaboration, improving coordination and operational efficiency.
Offer platforms for media companies including broadcasting, publishing, digital content distribution, audience analytics, monetization tools, and actionable insights to grow and engage audiences.
Develop technology for insurance providers covering policy management, claims processing, fraud detection, underwriting workflows, and customer portals to streamline operations and mitigate risk.
Provide dental industry software for clinic operations, scheduling, electronic records, billing, and patient engagement to improve oral healthcare experiences, operational efficiency, and profitability.
Build digital tools for home services providers covering booking, dispatch, job management, invoicing, and customer communications to streamline operations and customer satisfaction.
Support consumer product companies with eCommerce, logistics, marketing, and customer service technologies to enhance brand visibility, deliver superior, delightful experiences, and deepen loyalty.
Provide software for heating, ventilation, and air conditioning businesses covering scheduling, dispatch, inventory, maintenance tracking, customer engagement, predictive maintenance, and service optimization.
Design solutions for gaming and interactive media such as game platforms, sports analytics, streaming, and community features that enhance player engagement and monetization.
Develop solutions for construction firms including project management, workforce coordination, estimation, procurement, and communication tools to deliver projects on time and budget.
Create solutions for energy companies across oil, gas, renewable energy, and mining, focusing on operations management, safety, compliance, sustainability analytics, and digital efficiency.
Provide real estate technology such as property listing platforms, document automation, customer relationship management, and analytics to optimize transactions and property management.
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