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Deploying conversational AI tailored to your domain and brand voice

We customize language models with proprietary data and guidelines to reflect your style, terminology and customer persona. This ensures long-term value, compliance and sustained growth.

150+ Projects Delivered
20+ Industries Served
99.9% Uptime & SLO

Giga|Software|Solutions

Trusted by 100+ Clients —

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Domain-Aligned Conversational AI Platforms

Domain-Aligned Conversational AI Platforms

Inject domain context, style guides and fallback flows for natural interactions

We deploy ChatGPT-powered conversational interfaces customized to your domain by fine-tuning models on your terminology and knowledge base. Context injection ensures the bot can retrieve and reference up-to-date facts and policies when answering questions. We craft personas and style guides so the assistant speaks in your brand voice and adheres to communication guidelines. Multi-language capabilities and tone adjustments accommodate diverse audiences. Fallback flows gracefully handle unsupported queries, while guardrails and content filters prevent harmful or non-compliant responses. Accessibility considerations include response length, clarity and reading level. Continuous iteration refines the experience.

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Quality Monitoring and Feedback Loops

Measure conversations, annotate data and refine prompts safely and accurately

After launch, we measure quality through structured conversation logs, annotation workflows and quantitative metrics like helpfulness, containment and hallucination rates. Human reviewers label a sample of interactions to assess accuracy, tone and compliance. Dashboards visualize trends in sentiment, topic coverage and escalation rates. Feedback loops allow subject matter experts to add corrections and refine prompts. Privacy audits and role-based access controls protect sensitive user data. Regular updates and governance meetings ensure the conversational agent evolves alongside your products, policies and customer expectations. Evaluation frameworks benchmark performance. Continuous learning improves responses.

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Quality Monitoring and Feedback Loops

GIGA Solutions

Explore Our Services

From strategy to execution explore a snapshot of the services driving business success.
IoT App Development

Build applications for connected devices, capturing telemetry, performing edge processing, and supporting over the air updates to monitor and control hardware at scale.

· 5 min read
Spherical Robot

Design interactive spherical robots for inspection, monitoring, and engagement, featuring autonomous navigation, sensors, communication capabilities, immersive interactions, and intuitive user friendly control interfaces.

· 6 min read
Software Integration Services

Connect disparate applications, ERPs, CRMs, and third party tools, facilitating seamless data flow, automation, and interoperability without compromising security or system performance.

· 5 min read
ERP/CRM Consulting

Consult on ERP and CRM solutions using low code and no code tools, tailoring systems, accelerating adoption, and integrating seamlessly with your existing processes.

· 5 min read
Robotics Process Automation

Create robotic process automation solutions that assist human operators by automating repetitive tasks and enabling human centric collaboration across complex, diverse workflows.

· 4 min read
Digital Transformation

Modernize legacy systems, processes, and platforms using cloud, automation, and data insights to improve efficiency, customer experience, and measurable return on investment.

· 5 min read
Software API Development

Design, build, and manage REST or GraphQL APIs that power your apps and integrations, ensuring consistency, security, scalability, and clear documentation for developers.

· 5 min read
eCommerce Development

Craft eCommerce platforms with storefronts, payments, subscriptions, order management, and secure integrations, enabling businesses to sell online globally and scale with ease.

· 4 min read
SaaS Development

Engineer scalable, multi tenant SaaS applications with subscription billing, authentication, analytics, and continuous integration, enabling rapid deployment and seamless, reliable user experiences.

· 6 min read
Generative AI Integration

Embed generative AI capabilities into your products and workflows, enabling content generation, automation, and personalized experiences while maintaining control, compliance, and innovative differentiation.

· 5 min read
AI Agent Development

Develop task focused AI agents equipped with tools, human in the loop approvals, and audit logging, enabling autonomous operation while ensuring transparency and accountability.

· 5 min read
Software Development

Create robust software solutions across web, mobile, and desktop platforms, covering planning, design, coding, testing, deployment, and support to deliver secure, scalable systems.

· 5 min read

Solutions by Industry

See how we bring tailored solutions to diverse industries across the globe.
Utilities

Build technology for utilities managing water, electricity, and waste, covering metering, billing, infrastructure monitoring, and customer engagement to improve reliability and transparency.

· 5 min read
Arts, entertainment & music

Develop platforms for arts, entertainment, and music industries including ticketing, streaming, digital galleries, community engagement, immersive, interactive creative experiences, and global audiences.

· 6 min read
Contracting

Build systems for contractors and subcontractors to manage bids, scheduling, task allocation, materials, compliance, project oversight, collaboration, improving coordination and operational efficiency.

· 4 min read
Manufacturing

Support manufacturing with digital solutions for production management, machinery monitoring, automation, supply chain, and analytics to improve efficiency, product quality, and sustainability.

· 5 min read
Fitness

Offer fitness industry solutions including gym management software, personalized training apps, membership billing, and wellness tracking to engage clients and grow revenue.

· 5 min read
Education

Support education through learning management systems, assessments, adaptive learning technologies, and collaboration tools that enhance teaching effectiveness, accessibility, equity, and student engagement.

· 5 min read
Franchises

Support franchise businesses with centralized management systems, multi branch operations, marketing automation, analytics, and growth strategies to maintain brand consistency and scale.

· 5 min read
eCommerce

Serve eCommerce businesses by delivering digital commerce solutions, headless storefronts, subscription models, and analytics to optimize customer journeys and drive sales growth.

· 5 min read
Construction

Develop solutions for construction firms including project management, workforce coordination, estimation, procurement, and communication tools to deliver projects on time and budget.

· 6 min read
Beauty

Support beauty businesses with booking, inventory, eCommerce, and personalized marketing tools to elevate customer experiences, manage operations efficiently, and build client loyalty.

· 4 min read
Retail

Build retail technology covering store management, fashion or FMCG inventory, point of sale systems, and omnichannel integrations to improve operations and customer satisfaction.

· 5 min read
Media

Offer platforms for media companies including broadcasting, publishing, digital content distribution, audience analytics, monetization tools, and actionable insights to grow and engage audiences.

· 4 min read
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Do you provide ongoing support and maintenance after a ChatGPT Integration Service solution is deployed?
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